Planning 規劃
(1) Predict demand of HR 預計未來人力資源需求
(a) government policy 政府政策
(b) economic condition 經濟條件
(2) Estimate manpower supply 估計人力供應
(a) staff turnover rate 員工流失率
(3) Compare manpower demand & supply 比較人力供、需
(4) Action plan 進行
(a) layoff, voluntary retirement, hiring freeze
遣散, 提早退休, 凍結招聘
(b) recruitment, outsources, part-time 招聘, 外判, 兼職
Staffing員工編制
(1) Job Analysis 職務分析
(a) Job description 工作說明 :
e.g. handling paper work in accounting department
(b) Job specification 工作要求
e.g. LCCI Level 1 passed
(2) Recruit 招聘
(a) Internal 內部 (Promotion, transfer 升職、調職)
save time and cost, improve morale 省錢省時,改善士氣
(b) External 外部
(Advertising, head-hunter, staff referral, job fair,
campus recruitment 廣告、職業介紹所、員工推薦、
職業博覽、校園招聘)
input new blood, choose the most appropriate candidate
輸入新血,可選最合適人選
(3) Selection 遴選
(a) Application form 申請表
(b) Reference checking 背景調查
(c) Test: e.g. Aptitude test 測試 : 能力傾向測驗
(d) Interview 面試
- pros: (i) flexible & interactive 富靈活性及互動性
(ii) employer can assess ability & skill of applicants
僱主有機會評估應徵者能力及技能
(iii) employer observe personality & attitude of applicants
僱主可以觀察性格和態度
- cons: (i) time-consuming 需時較長
(ii) high administration cost 行政費高
(iii) personal bias 個人偏見
(e) Offer of employment 聘用
(4) Placement 崗位安置
(5) Orientation 職前訓練
連結 Link:
BAFS - Paper 2B
連結 Link:
Herman Yeung Blog 主目錄
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